Items

The Items page is your main menu catalogue. Every product you sell — food, drinks, ingredients, combos — is managed here. Items are organised by class and group (Single, Recipe, Package, and more).

Who can use this page?

Staff need at least one of: Create Item, Edit Item, or Toggle Item permissions.

How to open Items

1. Log in to FoodEase Office.
2. In the sidebar, expand Items.
3. Click Items.

Page overview

Area	What it does
Search Item	Find items by name (press Enter to search)
All Item Groups filter	Filter by Single, Recipe, Package, Parent, Component, or Sundry
Item Class filter	Narrow results to one class
Create Item	Open the full item creation form
Export	Download your item list
Refresh	Reload the latest data from the server
Bulk Price	Update prices for multiple items at once
Table columns	Name, Class, Group, UOM, IUOM, Selling Price, Status, Actions

Item groups explained

Group	Typical use
Single	A standalone menu product sold as-is
Recipe	A dish made from multiple ingredients with a recipe
Package	A bundle of items sold together
Parent	A base item with variants or child items
Component	An ingredient used inside recipes
Sundry	Miscellaneous items (napkins, service charges as items, etc.)

Selling price may show as Variable for groups like Single, Recipe, Component, and Sundry when price is set at order time.

Search and filter items

1. Type a name in Search Item and press Enter.
2. Use All Item Groups to filter by product type.
3. Use the Item Class dropdown to show only items in one category.
4. Click Refresh (green button) to reload after changes made elsewhere.

Create an item

See the dedicated guide: Create an Item — full form walkthrough for every item group.

Quick steps:

1. Click Create Item (top right).
2. Select an Item Group — the form fields change based on the group you choose.
3. Complete required fields (common fields include):

Field	Description
Name	Product name shown on POS and receipts
Item Class	Category the item belongs to
Unit of Measurement	How the item is counted or sold
Selling Price	Fixed price (where applicable)
Revenue Centres	Locations where the item is sold
Preparation Areas	Kitchen stations that receive tickets for this item
Tax	Sales tax applied to the item
Store Locations	Inventory locations (for stock-tracked groups)

4. Save the item. You return to the Items list with a success notification.

Before creating items: set up Item Class, Unit of Measurement, Revenue Centres, and Preparation Areas.

Edit an item

See Edit & Duplicate an Item for the full edit workflow.

1. In the table, open Actions on the item row.
2. Click Edit — you are taken to the edit form for that item and group.
3. Update fields and save.

The URL format is /dashboard/items/edit-items/{id}?itemGroup={group} — FoodEase opens the correct form automatically.

Duplicate an item

From the edit screen, click Duplicate to pre-fill a new item. See Edit & Duplicate an Item.

Activate or deactivate an item

1. Open Actions on the row.
2. Choose Toggle to activate or deactivate.

You need Toggle Item permission. Inactive items remain in the system but are hidden from active menus.

Bulk price update

1. Filter the list to the items you want to update.
2. Click Bulk Price.
3. Follow the bulk update wizard to apply new prices.

Use this when adjusting prices across a class or after a menu price change.

Troubleshooting

Issue	What to try
No items shown	Clear filters, press Enter on an empty search, or click Refresh
Cannot create item	Ask your admin to grant Create Item permission
“Reload items” button appears	The list failed to load — click Reload items
Item not on POS	Check item is Active, class has Show on POS, and correct revenue centre is assigned

Related guides

• Item Class
• Unit of Measurement
• UoM Relationship
• Items Activity Log